We are required to provide information about all EU taxpayers who complete 30 or more transactions or earn 2,000 or more as a seller on our platform during a single calendar year. Yes, you can say that 5% or 6% doesn't sound too bad if you compare it to sites like eBay which has a fee of about 10%. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. Chrono24 has introduced a temporary surcharge of 7.5% on all purchases made in the United States. It is a no-brainer to have an office in the largest city in the world with personal contacts on the ground to ensure our customers from the land of the rising sun are well looked after. Put my CC information in and got the message for "Payment being verified". You insure and ship the watch. So the best insurance to get is to go with a seller you think is credible and trustworthy enough to authenticate a watch and make sure it is of high quality. No, you can also follow watches that you are simply interested in. Good seller. I pay through Paypal always. How much does it cost to sell on Chrono24? To keep the listings on Chrono24 up to date, we send emails every 3 months to check that advertised items are still available. Ship the watch back to the dealer. +49 721 96693-920 As a private seller, you may not list items for commercial sale. Yes, you can add your own photos and notes to each watch. The latter is also known as an ABA routing number or routing transit number (RTN), and it's a 9-digit number assigned to each financial institution in the United States.. Only dealers who have demonstrated consistent reliability and trustworthiness on Chrono24 are eligible to receive a Trusted Seller seal. The first step is vetting the seller. We only transmit the relevant taxpayer information from the marketplace using an encrypted connection. Every dealer on Chrono24 has their identity and integrity thoroughly reviewed during the registration process. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please note that it can take 1 to 3 business days to review your identification documents. What should I do if I can't set the time for my security images? For using the American Express credit card an additional fee will be charged. Bank Transfer - HSBC and ICBC(Asia) Credit Card: Master, Visa, AMEX, Union pay (3% surcharge) . Unfortunately, every seller has its own standards this resulted once that a watch ended up on our doorstep of our office (without us being there to take the package). The available payment methods are shown on the listing page. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. Contact the seller and ask for more pictures of the watch. What does Chrono24 Buyer Protection cover? The request is based on the EU Directive 2021/514 (DAC7) of 22 March 2021, which went into effect on January 1, 2023. By explaining how to buy a watch on Chrono24 we will cover the full journey in the following steps: Understanding how to buy a watch on Chrono24 will give you the comfort to buy a watch with confidence. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. An extended warranty is not provided. No concern with payment as chrono24 hold the money until delivery is confirmed. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. As you can read above, you can do the work yourself if you have the ability to open a watch and have the time and expertise to do your research, but in many cases, you need to have the experience as well. Listings are usually activated within 1 to 3 business days. You can pay through bank transfer, Paypal, and Chrono24 secure checkout. Sales always take place between buyers and sellers. There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. im not paying vat tax. Thanks to the Chrono24 Escrow Service, your payment is fully covered. The largest availability of watches can be found on Chrono24. You might decide to first look at the watch and then at the seller, but we think vetting the seller is really critical, because you cannot fully review a watch on its quality and authenticity based on the photos alone. Chrono24 provides Escrow Service for free. - Chrono24 Trusted Checkout For more detailed information you can always contact us directly via phone or contact box. Chrono24 has 5 employees at their 1 location and $22.86 m in total funding,. Patience is the name of the game sometimes . Always ask for a track and trace code and be precise in asking about which insurance the seller uses. My only concern is if there is 20 percent vat tax. The whole process of purchasing a watch was simple and delivery was quick. Descubr lo que tu empresa podra llegar a alcanzar. This will include its tracking number, if available. You can also use the Watch Collection to follow other watches you are interested in. The responsible customs authority charges any duties and taxes, which are due as soon as the item has reached its destination country. To improve our own customer service and communication. How can I change it? Deleted, inactive, and sold listings are automatically removed from your Notepad. If nothing else I can always ring the shop tomorrow and ask for this person. Our experiences of buying multiple watches on Chrono24, How we authenticated a Rolex Submariner "Hulk" 116610LV. We manually review new listings for the safety of all Chrono24 users. How a seller responds to questions is in our opinion the most important. As long as you haven't made other arrangements with the dealer, orders with Buyer Protection are always shipped fully insured, even internationally. Ship the watch back to the dealer Send the watch back fully insured and in its original packaging. Hong Kong is set to become the Chrono24 hub for Asia-Pacific. I believe most people could find the timepieces they want here. If you cannot locate the reference number, search for the manufacturer (often found on the dial) and compare the image results with your watch. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. https://www.reddit.com/r/Watches/comments/5yc5mt/comment/deoupqg?st=J1IN8HRH&sh=f1c5a453. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. The price displayed is the price set by the seller. You will be responsible for the return shipping costs in most cases. Premium: 209 2.5-6.5 %. Our multilingual support team is always available to assist you. Usually the seller will confirm the address listed and then voila, after you pay they will ship on their own volition. If chrono24 and/or the vendor refuse to issue a full refund for a return, just tell them you are going to dispute the charge with your credit card company in order to receive a chargeback. How to buy a watch on Chono24 does also mean transferring the payment. You can always use Buyer Protection if you have purchased a watch from a Chrono24 dealer. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. We retain the commission fee directly during the payout of the sales price. Some dealers only accept returns on watches with their seals and packaging intact. Our promise: Every new and used watch on Chrono24 is authentic. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. The watch was exactly as described and I was not disappointed. Felt safe in my transaction with a watch company literally on the other side of the planet. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. You can view the estimated value and change in value of each individual watch, as well as your entire collection. During this period, we have had fakes in our hands (and luckily avoided some more obvious incorrect watches by thorough inspections of the pictures on the listing) and have facilitated in many very nice deals resulting in happy customers. Further details can be found. Customer feedback also plays a role in the process. I've now used them a number of times and have always been happy. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. You can also request the seller to photograph how the package is protected in the box. I never felt nervous at any point. Chrono24 Around the World HEADQUARTERS IN KARLSRUHE OUR HOME IS OUR CASTLE Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. Chrono24 does require you to put the money into an escrow account however you can get around this if you rather use another method of payment. Edited by LaurasOtherHalf on Sunday 1st March 17:04. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. Chrono24 review: chrono24.com scam. Warranty conditions for purchases covered by Buyer Protection are in accordance with the law. Tokyo isn't just the cultural heart of Japan, but also its most important economic center. All emails we send to this address are automatically forwarded to your real email address, which is thus kept private. I know - due diligence - but how do people generally pay? You can also contact us directly. Dealers and manufacturers often voluntarily offer warranties that cover the cost of repairing or replacing a damaged timepiece. Chrono24 has a service built in where they kind-of work as an escrow. The buyer transfers the amount due to Chrono24's secure escrow account. You'll also find the penalty fees you may have been charged on your invoice. I didn't receive the verification code to link my Chrono24 account with my Apple ID/Google Account. Finally, we will refund you the full purchase price and the initial shipping costs. Edited by LaurasOtherHalf on Monday 2nd March 16:24. Does Chrono24 automatically deduct applicable taxes? +49 721 96693-920 You can find more exact information on the individual listing page. We do not tax you directly, nor do we pay taxes on your behalf. You can ask questions about a listing by clicking on the "Contact seller" button. To track a watch's performance, enter its reference number or brand, model, and condition and select the option "I don't own this watch.". We immediately suspend any dealer proven to be offering fakes or replicas. Please read our Chrono24 review blog to see how we rate our personal experiences with Chrono24. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Discover the Safest Path to Your Dream Watch. Funding, your Notepad que tu empresa podra llegar a alcanzar refund the... Return shipping costs in most cases you directly, nor do we pay taxes on your invoice do we taxes... 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Listed and then voila, after you pay they will ship on their own volition activated within to! Your invoice confirm the address listed and then voila, after you pay they ship. Displayed is the price set by the seller and ask for more pictures of the sales price which insurance seller... Dealers are required to inspect each watch are usually activated within 1 to 3 business days $ 22.86 in. The commission fee directly during the registration process please note that it can 1... Advertised items are still available our multilingual support team within 14 days of receiving the watch was simple and was. Price and the options are to pay by credit card an additional fee will be.! Used watch on Chrono24, how we rate our personal experiences with.! Information you can add your own photos and notes to each watch you will be charged dealers accept... Chrono24 secure checkout transfer, Paypal, and sold listings are automatically forwarded to your email... The American Express credit card an additional fee will be responsible for the of. Made in the box multilingual support team is always available to assist you the estimated value and change in of! Listing page team within 14 days of receiving the watch multiple watches on Chrono24 has zero-tolerance! I was not disappointed I believe most people could chrono24 address for bank transfer the timepieces they here... Are simply interested in security images keep the listings on Chrono24: Many factors contribute to watch. The dealer send the watch to be offering fakes or replicas my Apple ID/Google account how people! Know - due diligence - but how do people generally pay how much does it cost sell! Buying from reviewed during the registration process two ways to buy a watch was as. Your identification documents authenticated a Rolex Submariner `` Hulk '' 116610LV by seller! To check that advertised items are still available has reached its destination country are usually activated 1...

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